If during the Plan Term, you submit a valid claim by notifying Apple that a defect in materials and workmanship has arisen in the Covered Equipment or, in relation to Covered Equipment which uses an integrated rechargeable battery, where the capacity of the Covered Device’s battery to hold an electrical charge is less than eighty percent (80%) of its original specifications, Apple will either: (i) repair the defect at no charge, using new parts or reclaimed Apple genuine parts that have been tested and pass Apple functional requirements, or (ii) exchange the Covered Equipment with a replacement product that is new or comprised of new and/or reclaimed Apple genuine parts and has been tested and passed Apple functional requirements.Īll replacement products provided under this Plan will at a minimum have the same or substantially similar features (e.g., a different model with the same features, or the same model in a different color) as the original product. You can find the price of the Plan on the original sales receipt.Ģ.1 Hardware Services for Defects or Consumed Battery (“Hardware Service”)
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The Plan covers the following equipment (collectively, the “Covered Equipment”): (i) Mac or iPad (including an Apple Pencil and an Apple-branded iPad keyboard (“iPad Input Devices”) purchased for use with your iPad) listed on your Plan Confirmation (“Covered Device”), (ii) the Apple-branded accessories contained inside the original packaging of your Covered Device, and (iii) an Apple-branded mouse, Magic Trackpad, keyboard if included with the Covered Device (or purchased with a Mac mini or Mac Pro), Apple memory modules (RAM) and an Apple USB SuperDrive (“Mac Accessories”), which are used with a Covered Device and purchased no earlier than two years before the Covered Device.Ĭoverage begins when you purchase the Plan and continues, unless cancelled, through the date specified in your Plan Confirmation (the “Plan Term”). The terms of the Plan apply the same whether paid for on a one-time basis (“Single-Pay Plan”) or a monthly basis (“Monthly Pay Plan”) unless otherwise noted.
If you purchased your Plan from Apple, you may obtain a copy of your Plan Confirmation by going to /products.īenefits under this Plan are additional to your rights under applicable laws, the manufacturer's hardware warranty and any complimentary technical support. Your Plan Confirmation will be provided to you at the time of purchase or sent to you automatically thereafter. This contract (the “Plan”) governs the services provided by Apple under the above plans and includes the terms in this document, your Plan Confirmation (“Plan Confirmation”), and the original sales receipt for your Plan. THIS PLAN SHALL NOT PREJUDICE THE RIGHTS GRANTED BY APPLICABLE CONSUMER LAW, INCLUDING THE RIGHT TO RECEIVE REMEDIES UNDER STATUTORY WARRANTY LAW AND TO SEEK DAMAGES IN THE EVENT OF THE NON-PERFORMANCE BY APPLE OF ANY OF ITS CONTRACTUAL OBLIGATIONS. THE BENEFITS CONFERRED BY THIS PLAN ARE IN ADDITION TO ALL RIGHTS AND REMEDIES PROVIDED UNDER CONSUMER PROTECTION LAWS AND REGULATIONS.
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